To the extent that you cannot resolve any Dispute through the Informal Dispute Resolution Procedure described above, a Dispute shall be resolved through binding individual arbitration. By consenting to Selfie Leslies SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Selfie Leslie through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. The dresses look exactly how theyre advertised, there are a ton of options for every occasion, and the quality is decent (although not amazing). Join the SMS Club & Save 15% OFF your order! Merchandise must be delivered back to our warehouse by the 30th dayfrom the original purchase date. Their posted final sale items are not clearly marked and then the company refuses to accept the returns. Order Number/ID. Do Not Sell or Share My Personal Information, At the store managers discretion, a store credit may be issued. Selfie Leslie US Returns A $9.75 RETURN FEE applies to ALL returns. 10%. We also ensure all reviews are published without moderation. By downloading, accessing, or using the website, you agree to abide by all applicable local, state, and national laws and regulations concerning your use of the website. Unfortunately with increased labor costs, the rising costs of shipping/logistics (The Free Shipping we offer to and from our customers) we have to cover some of these costs via a small return fee. they took the time to show me the picture if the product from the warehouse when i asked about verification of the color, Okay I really, desperately needed a dress for a dear friends wedding. We may, using our sole discretion, and without liability to you (or to any other third party), cancel or refuse to accept any transaction. $50 - $60 for tops. Were here to uncover if Selfie Leslie is really worth the hype or if its another influencer gimmick. Find out how we combat fake reviews. | T&C'S I contacted customer service and told them the dilemma I was in. Beautiful dress however I did not like how it looked on me. Your use of our site further confirms your approval of all of Selfie Leslies policies, such as our privacy and return policies. Highly recommend! Our business hours are: Monday - Friday 9AM - 5PM (PST). The item I want is sold out or no longer available -- what do I do? Just make a new purchase through the return portal for the size/style you would like. I really appreciated the speedy and friendly response. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. Selfie Leslie was founded in 2012 in Australia and in 2016, we expanded to sunny and super fashionable Los Angeles. **Refunds may require a corporate check if the purchase amount is greater than $100 or if the funds are not available in the store at the time of your return. We ordered another dress, which came quickly and she absolutely loves it! 629K followers. Please email Customer Service to resolve any issues with your order, and well try to resolve the problem as quickly as possible. So pleased! Any original shipping and handling fees are non-refundable. Ordered a dress for my graduation photos and contacted their Instagram page for an estimated delivery date because I wasnt sure if Id get it in time (no big deal, my fault for waiting til the last minute) and they responded quickly letting me know Id get it before I had to take my photos and they were right! Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. Everything I've bought is always true-to-size. *Selfie Leslie reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories. Wasted $70 on a dress I never wore. (Not sure how to add the photos on here, theres no option to.? The amounts vary country by country, but it can range anywhere from 20% to 50% of the total order value. They answered all my questions, we're timely, very informative about my dress questions, return, new order. | PRIVACY POLICY. If youre in the market for some new clothes, perhaps its time to try out a new brand. Exchanges are FREE! All returns remain the responsibility of the purchaser until received by Selfie Leslie. Awful experience. Here are 8 tips for writing great reviews. Shein has better quality then this. Click "Start your Return" below to begin your return. Orders are usually shipped within one - two business days (24 - 48 Hours) (Monday - Friday) of purchase from Los Angeles, CA. If the package was lost or stolen, you can get a refund from the carrier since our packages are insured. Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. Free shipping for many products! We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. SelfieLeslie.com. If you wish to return your items for store credit or make an exchange, the return is free; however, if you wish for a full refund, Selfie Leslie charges $9.75 as a return fee. If so, customers can head over to selfieleslie.com to see what they have in store. You further certify that any user- generated content provided by you is legal and does not violate any third partys rights. Selfie Leslie ranks 882ndamong Women's Clothingsites. My dress arrived stained, and when I emailed your customer support, I was immediately offered help with multiple different avenues I could choose from. Unrealistic return policy. June was a very busy month for me. Do you agree with Selfie Leslie's 4-star rating? Thank you. Please generate your return label within 14 days of receiving your order. To see how we collect and use your personal information, please see our Privacy Notice. Free Shipping and more for Pool Perks members. I received a letter that said that they tried to deliver. Refunds will be issued to the original payment method. Trying out a new clothing brand always comes with a bit of excitement and anxiety. If you need a dress for ANY event, this website is your best bet! Pricing and offers are subject to change. Its so soft and comfortable!!!!! As mentioned before, dresses are priced as high as around $100, and if you dont know exactly what youre looking for just yet, Selfie Leslies filters are there to help! Verified. Anyone can write a Trustpilot review. Will I have to pay International Taxes & Duties? Of the hundreds of positive Selfie Leslie reviews online, I did uncover a few complaints. Once I recevied my pkg and had to return part of it - they explained which services I could use as they dont use UPS. Selfie Leslie reserves the right to limit or refuse service to any customer/entity at any time for any reason. So much better and up to date than a lot of stores. They were really kind and wonderful also. . Unless otherwise specified, all designs and contents featured on the website (including, but not limited to, navigational buttons and images, artwork, graphics, photography, text, etc.) If you are not completely satisfied and your order qualifies, we accept returns(USA Only). And even better, USPS ended up delivering the package the next day and I couldn't be happier with my purchase :). Obviously, its considered a more formal take on afternoon brunchingwhich is why I recommend wearing this number for fancy restaurants and occasions only. Cant say enough about customer service. Romantic in silhouette, this number consists of ruching, string tie straps, and a dainty bottom frill from some extra spice. When it comes to fast fashion, unfortunately, not everything can be of great quality, so its important to see if other shoppers have vetted for the item you want to buy (this goes for many other stores as well). I highly recommend Selfie Leslie! We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and safe. Do you agree with Selfie Leslie's 4-star rating? | PRIVACY POLICY. THE BEST ONLINE CLOTHING STORE:THE SELFIE LESLIE STORY. I wouldve never thought I would be this obsessed. However, we do wish Selfie Leslie was more size-inclusive. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded. Customer service is TERRIBLE. For oversized items requiring carrier freight returns, you will be responsible for all return shipping charges. Here's hoping this can be resolved in due time. All transactions submitted through Selfie Leslie are encrypted with 256 SSL software which encrypts information you input to protect it from interception by outside parties. Once the demand has been made, the demanding party shall select three proposed retired superior court judges and the responding party shall have three (3) business days to either accept one of the three or to propose three additional judges. Worst online shopping experience ever! What can Selfie Leslie do if the package is lost? Need to exchange? For example, if our dress dye does not remain on the fabric, One & Only Collective Inc. shall not be responsible for any damage to any other clothing item or fashion accessory. One & Only Collective Inc. honors each states guidelines concerning sales and use tax, determined by the destination address of your shipment. My girls received Christmas gifts which did not fit. We ordered a dress for my daughter's Homecoming. No contact number. Find out how we combat fake reviews. Thank you for shopping with Selfie Leslie. Gift cards/store credit are final sale and cannot be converted back into a cash/card refund. Selfie Leslie Reviews: What Do Customers Think? When entering into checkout, you need to enter the code exactly as it is given to you, without any spaces. NOTICE: THIS AGREEMENT CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO A COURT HEARING OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. Moreover, these terms and conditions of service act as a legally binding agreement between you and One & Only Collective Inc. Should you have any questions concerning any of our policies below, please contact us. Your use of the Service constitutes your agreement to these terms and conditions (Mobile Terms). Speech / Chat / Talk bubble icon Contact Us. Selfie Leslie is committed to maintaining the highest levels of security and protection against fraud. (To prevent package theft, orders with a value of $250+ will require a signature upon receipt). Boasting over 632k followers on Instagram, it seems that Selfie Leslie is a favorite among fashionistas. The dresses they sell look like cheap $10 knock offs. The top was very weird and flared up so you could see everything. You and One & Only Collective Inc. agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and One & Only Collective Inc. hereby waive the right to trial by jury, to assert or participate in a class-action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. Keep reading to see our Selfie Leslie reviews! A $9.75 RETURN FEEapplies forall REFUNDS. If your credit card has already been charged for such an erroneous purchase, we shall issue a credit to your card for the full amount of the charge. They will fight back and direct you to their returns policy page. I wont be buying from them again. Dec 13, 2021. Do you agree with Selfie Leslie's TrustScore? I have now experienced the customer service side of things where I had to cancel an order for a dress that I had ordered hours before and would no longer need due to not being able to attend the event. Please note that orders are not shipped on the weekends or holidays. There is NO RETURN FEE if you make an exchange purchase through the return portal. And the tags on the clothes themselves are proof that they just bulk purchased a bunch of cheap dresses from China (you can get this kind of garments for $30 at the most at those small, brandless little shops) but they charge at least $80 for each dress. Please see our Shipping Page for more information. Its also worth noting that the amount of negative reviews pales in comparison to the number of positive ones I have found so far. Customers who access and use thewww.selfieleslie.comweb site from outside of the United States agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside. Added by peggie12345. All returns remain the responsibility of the purchaser until received by Selfie Leslie. Hi Michelle, we're sorry that you are not 100% satisfied. In the event a product is listed at an incorrect price due to typographical error or error in pricing information from suppliers, One & Only Collective Inc. shall have the right to refuse or cancel any orders listed at the incorrect price. Start Your Return. Some items are not correctly flagged as final sale which the customer support fails to accept as return.Customer service is very rude and all the policies are very crafty that are not in the best interest of the customer. Our online return process is designed to ensure the fastest and most accurate processing of your return request. Selfie Leslie is committed to maintaining the highest levels of security and protection against fraud. That said, if youre looking to treat your girls, the Floating By Plunging Neckline Mesh Overlay Midi Dress Sage is bound to receive a round of applause from your support team. Hello. Order numbers start with AU. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. We have done our best to display as accurately as possible the colors of the products shown on the web site. Clothing brands that are heavily advertised on social media and are very influencer-esque can be a bit sketchy (like many things glorified on the good ole internet). A $9.75 RETURN FEE applies for all REFUNDS. Gorgeous gorgeous girls deserve the best wardrobe. It took them over a month to issue a refund after they received my returning item. Eligible online returns will receive a shipping label via email that you'll print and attach to your package. The Floating By Plunging Neckline Mesh Overlay Midi Dress Sage costs $100 in total. Never ordering again. This is outlined on our website on our return policy page right at the top.As for the return fee, we can see that it was refunded back to you so your store credit is 100% of the value of what you returned from your original order. This especially bodes true for online shops where in-person try-ons are not offered. Would not recommend. In this case, it screams single and ready to mingle energy. All shipping and handling charges are non-refundable, except for defective or damaged products. The Selfie Leslie mobile message service (the "Service") is operated by Selfie Leslie (Selfie Leslie, we, or us). MAKE SURE YOU READ THE POLICIES CAREFULLY BEFORE BUYING. How long will it take for me to receive my order in the US? The customer service of Selfie Leslie is one of the best I've ever experienced. Buyer Beware and avoid Selfie Leslie. Please generate your return label within 14 days of receiving your order. Selfie Leslie has the right to exclude certain products and categories from promotions at will. Returns + Exchanges. We ship to the address YOU provide. 629k Followers, 355 Following, 11.3k Posts - See Instagram photos and videos from SelfieLeslie.com (@selfie_leslie) selfie_leslie. Selfie Leslie AZUSA RUFFLE TRIM LACE MINI DRESS SAGE Size 12 Large. Shipping times may vary due to the availability of merchandise. Obviously, we dont have time to comb through the brands entire inventorywhich is why Ill only feature a few of their bestsellers next in this Selfie Leslie review. This is my third time ordering from Selfie Leslie and im really pleased!! It goes against our guidelines to offer incentives for reviews. The Reinhart Floral Asymmetrical Mesh Dress White retails for $96. I decided to email the selfie leslie team to see if I could get some sort of help. Orders that have a combination of payment methods (store credit + credit card) will be refunded to the gift card (store credit) first, then the secondary payment method. Here are 8 tips for writing great reviews. This can be hard to find, especially in fast fashion companies. Had a terrible experience with the purchases. Verification can help ensure real people write reviews about real companies. It is the customer's responsibility to read and understand the return policy before placing the order. Find many great new & used options and get the best deals for NWT Selfie Leslie Women Yellow Casual Dress XS at the best online prices at eBay! Selfie Leslie is a form of fast fashion, so it is not very sustainable. This is just an estimate and does not include weekends, holidays or any issues the carrier encounters on their end. If you refuse a shipment from Selfie Leslie, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to Selfie Leslie. Featuring a deep cowl neckline, adjustable spaghetti straps, and a cropped cut, its the type of outfit to wear to let others know that youre in a partying mood. (They also refunded me a partial refund to get the original dress repaired as this color was now out of stock. ) With your PayPal account, you can use a variety of payment methods to make your Selfie Leslie purchase. Required fields are marked *, This field is required Our return policy dictates that the item must be returned within thirty days of the original purchase. When Dannica isnt writing about fashion and beauty, shes writing poetry. Want to return your midi dress? I had ordered a beautiful birthday dress but upon inspection of the dress, I noticed holes in the sleeves. Based in California, this clothing brand is quite adept in following trends. Hello. Were sorry to hear that your order was canceled! So we were given a full refund and told to not worry about shipping the damaged dress back. I can't wait to purchase another dress from here in the future for another event. Check your mobile plan and contact your wireless provider for details. What is your Return Policy? Customs policies vary widely from country to country; therefore, please contact your local customs office for further information! This is especially towards the companys customer service, prices, and assortment of on-trend designs. Free shipping for many products! The biggest pain point seems to be the long-term quality of their dresses, as many shoppers said their orders were not as good of quality as they expected based on the price they paid. They said my shipment arrived but I never received anything. It was so nice and I greatly appreciated it. Im. Any use of the website and its contents for purposes other than personal and noncommercial use is expressly prohibited without prior written permission from One & Only Collective Inc. Do not reproduce, publish, display, modify, sell, or distribute any of the materials or products from Selfie Leslie. Also, items discounted at more than 40% or non-refundable. Customers cant stop praising Selfie Leslies quick, communicative customer service that goes above and beyond to help out if an issue arises. If she isn't on her computer, she's probably sewing, looking at Vogue Runway collections, or spending time at her local Sephora. It shipped SUPER fast, and I loved the style, design, & quality. In terms of aesthetic, Id say that this brand is the perfect amalgamation of Kim Kardashian Insta-baddie and Emily in Paris. First of all, I am sad that my items didnt work out for me, but the inventory and options that Selfie Leslie has is amazing. When your shipping label is created,you will receivea shipping confirmation with tracking information. While we do our best to accommodate our customers, there is nothing about the final sale items that you purchased that suggests they are eligible for return. 355 following. We use dedicated people and clever technology to safeguard our platform. Your email address will not be published. You agree to provide us with a valid mobile number. All merchandise must havealltags and hygienic liners attached. All initial costs of the proposed arbitration shall be advanced and borne by the party demanding arbitration. One of my friends already asked to borrow it lol, one reviewer shared for the Reinhart Floral Asymmetrical Mesh Dress White. Thank you Selfie Leslie team :). A $9.75 RETURN FEEapplies forall REFUNDS. Please review the following basic rules that govern your use of this site. If you still have specific questions about a fit of an item or measurement guidelines, please email our Customer Service. For urgent questions, you can reach us directly at Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. The biggest highlights of Selfie Leslie are the affordable wedding attire the boutique offers, as well as the nice collection of cute skirts. Selfie Leslie offers a size guide for customers to consult on their website. I rescheduled the delivery & they never came. Exchanges are FREE! If you have subscribed to other Selfie Leslie mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. thatsposhable. When it comes to Selfie Leslie, I found a fairly positive response toward their products. Sign up now. Extra 25% off final sale. Any muriatic acid, sodium hypochlorite (chlorinating liquid), or calcium hypochlorite. Just not worth the hassle. Please note that all cards issued by local banks which do not carry one of the logos above will not be accepted by our global processing service, in which case we recommend PayPal as an alternative. Non-Selfie Leslie items sent to us will be donated upon receipt. We hope you understand and will come back to visit us again soon! $80 for a completely see through dress, and super thin. Selfie Leslie Products Review. Crap customer service. Save my name, email, and website in this browser for the next time I comment. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. Please note that with the recent increase in crime in our country, especially as more people shop online and get their packages stolen, we require a signature for all orders over $250. I bought it for Galentines Day Dinner and absolutely love! However, their website makes it look like the final sale items are easily returnable. If so, Selfie Leslie offers a 30-day window for returns. I ordered three beautiful dresses from Selfie Leslie and I loved them all. If a customer chooses store credit when making a return, then the refund will be issued as a gift card. One of those brands is Selfie Leslie, a brand founded in Australia and now based in California that is best known for its cute and trendy dresses. When I chose the partial refund, I was IMMEDIATELY refunded. $50 - $60 for bottoms. We may earn a commission from links on our website, but this doesn't influence the opinions of our editors. OurPrivacy Policy, incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. They have some really cute stuff, and I love that they display the reviews for each item. Any original shipping and handling fees are non-refundable. About Us Blog Resale Report Our Impact Careers Resale-as-a-Service Newsroom Investors FAQ Return Policy. Join the SMS Club & Save 15% OFF your order! I have, and will, purchase from this company in the future. 12. Date of experience: October 17, 2022. The mailing address for One & Only Collective is 2801 S Santa Fe Avenue, Vernon CA 90058. I bought a $90 dress and one of the seams split open after one wear! Selfie Leslie's shipping is fast and their clothes are great quality. No further messages will be sent to your mobile device, unless initiated by you. Fortunately, the brand is quite active in addressing buyer grievances. They went ahead and refunded me since they could see it was stuck in transit. Theyy cleverly present their site and social media as if they are a mid range boutique brand that has their own designs(e.g. Message and data rates may apply. the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! I will be ordering from them again! Our business hours are: Monday - Friday 9AM - 5PM (AEST). Its difficult to buy items because sometimes clothes size run differently. I recommend wearing the $76 Show Me Love Cowl Neck Mini Dress Sequin Peach/Silver with pointed-toe stilettos and a white fur jacket. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE. I love Selfie Leslie dresses! Selfie Leslie is all about feeling feminine, sexy, confident, and beautiful, which is exactly what this boutiques clothing emulates. They state that in the frequent questions asked. Also although they offer "free return" if you purchase something before returning your item they still slap you with a $10 processing fee for processing. The Selfie Leslie team responded quickly to my email regarding a return. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). !10/10 would recommend my new fav place to shop, also shipping is super quick if you order during the week!!! | T&C'S We use dedicated people and clever technology to safeguard our platform. All International Orders(Outside AU) areFINAL SALE. I found THE dress at Selfie Leslie, but was a little worried about that $9.75 return fee, so I double checked my measurements and got the opinion on which color I should go with from literally everyone in my life.
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